tech communication
2012 February 27
Very off-topic note about how I have come to think of long periods of silence and repeated non-responses in text communication with computer technicians. When it happens I assume one of the following:
- the issue:
- was addressed before
- is so basic I should already know about it
- is easy enough in their minds for me to work out on my own
- they don’t know
- they would like to but can’t
- they aren’t interested
- the answer is no
As long as my message contained no interesting requests or instructions, why would they respond? It’s like a logic circuit. Or, at least, my idea of one.
I have read forums. There is simply too much data to respond to. One must not suffer fools or welcome the cloying “friendship” of a zillion strangers.
It took me awhile, but I’d like to think I get it. Here’s to the techs. I’m on your side. Thank you for making computers happen.